Privacy Policy
1. Introduction
This Privacy Policy explains how the independent service provider operating this website and any personnel acting on their behalf (referred to in this policy as "we", "us", or "the Operator") collect, use, store, and protect personal information in connection with the operation of this website and associated screening processes.
The Operator is based in New South Wales (NSW), Australia, and this policy is written primarily to comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where visitors access this website from the European Union, United Kingdom, or other jurisdictions with applicable privacy laws, we acknowledge those frameworks and endeavour to honour the rights they confer to the extent practicable.
By submitting a screening enquiry or otherwise providing personal information through this website, you acknowledge that you have read and understood this policy.
2. Who We Are and How to Contact Us
The Operator is an independent adult service provider operating lawfully in NSW, Australia, together with any personnel engaged to assist in the operation of this website or associated services. For privacy-related enquiries, requests, or complaints, please contact us at:
Email: privacy@hellolarafox.com
We will respond to all privacy enquiries as soon as reasonably practicable.
3. What Personal Information We Collect
We collect only the minimum personal information necessary for the purpose of screening prospective clients. This information is provided voluntarily by you when submitting a screening enquiry.
The categories of information we may collect include:
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Full name
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Year of birth
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Phone number
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Email address
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One of the following screening verification items (your choice):
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Option 1: A photo ID with sensitive details redacted; or
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Option 2: A screenshot of your LinkedIn profile while logged in; or
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Option 3: A reference from another industry worker.
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We do not collect financial information, payment card details, or any sensitive information beyond what is listed above. We do not use cookies for tracking, and we do not collect information automatically through analytics tools beyond basic website functionality.
4. Why We Collect This Information
Personal information is collected solely for the following purposes:
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To verify the identity and age of prospective clients prior to any in-person meeting (screening);
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To assess whether a booking enquiry is appropriate to accept;
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To maintain personal safety and security.
Following a completed screening, the only information retained on an ongoing basis is your preferred name and email address. Your email address will only be used for marketing or newsletter communications if you have expressly subscribed to receive them. You may unsubscribe at any time. We will not use your information for any other secondary purpose without your consent, unless required or authorised by law.
5. Legal Basis for Processing
Under Australian law, we collect and handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). Collection is based on your voluntary submission of screening information.
For visitors from the European Union or United Kingdom, where the UK GDPR or EU GDPR applies, we rely on the following legal bases for processing:
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Legitimate interests: Processing is necessary for our legitimate interest in personal safety and screening of prospective clients, and this interest is not overridden by your rights.
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Consent: Where you voluntarily submit your personal information for screening, you consent to its use for that purpose.
For visitors from US states with applicable privacy laws (such as California under the CCPA/CPRA), please refer to Section 10 for additional rights information.
6. How We Store and Protect Your Information
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
These steps include:
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Storing screening information in access-controlled, private environments (not on public-facing systems);
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Limiting access to screening information to the Operator and any personnel with a direct operational need;
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Not storing screening verification materials (such as photo ID or LinkedIn screenshots) in cloud services accessible to third parties.
Screening information is retained only for as long as reasonably necessary, having regard to the purpose for which it was collected and any applicable legal obligations. Once it is no longer needed, we will take reasonable steps to destroy or de-identify it securely.
Please note that no method of electronic transmission or storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.
7. Disclosure of Personal Information
We do not sell, rent, trade, or share your personal information with any third party for commercial purposes.
We may disclose personal information only in the following limited circumstances:
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Where required or authorised by Australian law, including in response to a lawful request from law enforcement or a court order;
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Where disclosure is necessary to prevent a serious and imminent threat to the life, health, or safety of any person;
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With your express consent.
We do not disclose personal information to overseas recipients as a matter of course. If disclosure to an overseas recipient becomes necessary, we will take steps to ensure the recipient handles the information in a manner consistent with the APPs, or we will seek your consent.
8. International Visitors and Cross-Border Considerations
This website is operated from NSW, Australia. If you are accessing this website from outside Australia, your personal information will be processed and stored in Australia.
We acknowledge that visitors from the EU, UK, and other jurisdictions may have additional privacy rights under their local laws. We endeavour to accommodate reasonable privacy requests from all visitors, regardless of jurisdiction, to the extent practicable for a sole operator.
9. Your Privacy Rights
Depending on your location, you may have some or all of the following rights in relation to your personal information:
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Access: The right to request a copy of the personal information we hold about you.
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Correction: The right to request that inaccurate or incomplete information be corrected.
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Deletion / Erasure: The right to request that your personal information be deleted, subject to any legal obligations we may have to retain it.
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Objection: The right to object to how your information is being used.
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Withdrawal of consent: Where processing is based on consent, the right to withdraw that consent at any time (noting this will not affect the lawfulness of processing prior to withdrawal).
To exercise any of these rights, please contact us at privacy@hellolarafox.com. We will respond as soon as reasonably practicable. We may need to verify your identity before actioning a request.
10. Notice for US Residents (California and Other States)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) as amended by the CPRA, including the right to know what personal information is collected, the right to delete personal information, and the right to non-discrimination for exercising your rights.
We do not sell personal information. We do not use personal information for targeted advertising. California residents may submit rights requests by contacting us at the email address in Section 2.
Residents of other US states with applicable privacy legislation (including Virginia, Colorado, Connecticut, and others) are similarly encouraged to contact us with any privacy requests.
11. Age Restriction
This website is strictly for adults aged 18 years and over. We do not knowingly collect personal information from anyone under the age of 18. The collection of year of birth as part of the screening process is specifically intended to assist in verifying that prospective clients meet this age requirement. If we become aware that personal information has been submitted by a person under 18, we will delete that information immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updated policy will be published on this website with a revised effective date. We encourage you to review this policy periodically.
Continued use of this website or submission of screening information after any update constitutes acceptance of the revised policy.
13. Complaints
If you have a concern or complaint about how we have handled your personal information, please contact us first at privacy@hellolarafox.com. We take all privacy concerns seriously and will respond as soon as reasonably practicable.